The Medical Office Specialist Program is designed to provide students with the skills and knowledge to perform clerical duties within a medical setting. Students learn basic administrative assistant skills, medical terminology, anatomy and physiology, medical office procedures, medical coding, medical billing and insurance, manual and computerized accounting, electronic health records, and Microsoft Office applications.
Medical Office Specialists use their knowledge of medical terminology and procedures to set and confirm patient appointments, complete insurance forms, and interview patients to complete case histories or intake applications. They answer phones and emails, maintain medical records and other office files, and handle the correspondence of medical staff. Keyboarding and transcription skills are honed to provide effective documentation. They communicate frequently with medical staff to let them know the state of administrative affairs. The aging population will require more health-care services, which in turn will provide opportunities for these specialists.
